eHarmony Review: Pros and Cons, User Profiles, and Compatibility Test

Is eHarmony worth it? Find out in our comprehensive review of eHarmony, including its pros and cons, free and paid services, user profiles, and compatibility test.
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Written By: SeekLoveNet Team | December 3, 2022

eHarmony General information

Why dating sites are effective in helping people find love is a question that has been explored by many researchers. However, in our review we will not delve into this topic, but will pay attention to one of the best online dating sites.

eHarmony is an online dating website that was founded in 2000 by Dr. Neil Clark Warren, a clinical psychologist and author of several relationship advice books. The company is based in Los Angeles, California, and operates in the United States, Canada, the United Kingdom, Australia, and Brazil.

The website uses a compatibility matching system that matches users based on their personality traits, interests, and values. The system was developed by Dr. Warren and his team of psychologists and relationship experts.

In addition to its dating services, eHarmony also offers relationship advice, dating tips, and online counseling services. The company has partnerships with several organizations, including the American Association for Marriage and Family Therapy and the Relationship Coaching Institute.

eHarmony has received several awards and recognitions, including being named the #1 Trusted Dating Site by the readers of Reader's Digest in 2013. The company has also been recognized for its commitment to customer satisfaction, with a rating of A+ from the Better Business Bureau.

In 2020, eHarmony was acquired by Parship Group, a European online dating company, and is now part of the company's portfolio of dating services.

 Our review provides information about eharmony dating site, including its features and pricing options.

Does eHarmony popular dating site?

In many reviews of dating sites, the authors of publications unreasonably write about the high popularity of dating sites, unfortunately, this is far from always true, therefore, in our analysis, we provide facts that confirm the popularity of a particular dating service.

To analyze the popularity of eHarmony, we will use such a powerful tool as SimilarWeb. The result of the analysis can be found by clicking on this link.

The most interesting and important results are presented in the table below.

Total visits per month

4.5-4.7 million

Bounce Rate

33.02%

Pages per Visit

9.52

Avg Visit Duration

6:58 min

Geography & Country Targeting:

USA

Canada

Peru

United Kingdom

India

 

90.95%

0.89%

0.84%

0.79%

0.72%

Gender Distribution:

Male

Female

 

54.34%

45.66%

Age Distribution:

18-24 years

25-34 years

35-44 years

45-54 years

55-64 years

65+

 

16.58%

23.51%

17.38%

16.62%

15.05%

10.86%

 

What do the results of the analysis give us?

eHarmony can rightfully be considered the national dating service of the United States, since there are almost no users from other regions. The monthly audience is approximately 67% of the number of visitors, which ranges from 3 to 3.15 million active users per month. Although there are slightly more men among users, in general there is a balance between genders. The main age group is young people from 25 to 34 years old, although there are quite a lot of users in other age categories.

Where can I download the eHarmony app?

eHarmony offers its users to download a convenient mobile application either from Google Play for owners of gadgets that support the Android operating system and from Apple Store for users using gadgets manufactured by Apple.

eHarmony Google Play App

eHarmony mobile app in Google Play

eHarmony App Store App

eHarmony mobile app in App Store

As can be seen from the download statistics from Google Play, over the entire period of placement of the application, a little more than 5 million users downloaded the application, while the user rating is rather low 2.9 out of 5, while users who downloaded the application from App Store rated the application 4 out of 5, which is interestingly. We assume that such a difference in user ratings is due to the fact that users of Apple mobile devices are usually people with an average or high level of income who are not embarrassed by paid services, while users of gadgets based on the Android operating system are people with modest incomes and they are annoyed by paid services, so they rate the mobile app noticeably lower.

Is eHarmony Worth It?

The worth of eHarmony, like any other dating website or app, depends on personal preferences, experiences, and expectations. However, eHarmony has been successful in facilitating long-term relationships and marriages, making it a popular choice for those seeking serious and committed relationships.

eHarmony uses a unique compatibility matching system that uses a comprehensive questionnaire to match individuals based on their personality traits, values, and interests. This system aims to connect compatible individuals who are more likely to form a lasting and meaningful relationship.

eHarmony offers various features, including secure messaging, video dates, and a mobile app. However, it's important to note that eHarmony requires a paid subscription, and the pricing may be higher compared to other dating apps.

Overall, whether eHarmony is worth it or not depends on your personal preferences and what you're looking for in a dating platform. If you're looking for a serious and long-term relationship and are willing to invest in a paid subscription, eHarmony may be a good option for you.

 eHarmony Alternatives

There are many alternatives to eHarmony, depending on what you are looking for in a dating site. Here are some popular options:

Match.com

Match.com is one of the most popular dating sites in the world, with a large user base and a variety of features to help you find compatible matches.

OkCupid

OkCupid is a free dating site that uses a combination of algorithms and user-generated questions to help match users based on shared interests and values.

Zoosk

Zoosk is a popular dating site with a large user base and a variety of features, including a behavioral matchmaking algorithm that learns your preferences over time.

EliteSingles

EliteSingles is a dating site for professionals, with a focus on matching educated, successful singles with compatible partners.

Bumble

Bumble is a dating app that puts women in control, allowing them to make the first move and start conversations with matches.

Hinge

Hinge is a dating app that focuses on finding meaningful connections between users, based on shared interests and values.

Coffee Meets Bagel

Coffee Meets Bagel is a dating app that sends users a curated list of matches each day, based on mutual friends and shared interests.

Plenty of Fish

Plenty of Fish is a free dating site that has a large user base and a variety of features, including a chemistry test that helps match users based on shared values and interests.

These are just a few examples of the many alternatives to eHarmony. When choosing a dating site or app, it's important to consider factors like your location, age range, and what you are looking for in a relationship.

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 5 Things to Know About eHarmony

  1. eHarmony is a popular dating website that uses a unique compatibility matching system to help people find long-term relationships. Unlike other dating sites that focus on swiping or browsing through profiles, eHarmony uses a detailed questionnaire to determine each user's personality traits, values, and interests. It then matches users with others who have similar traits and are likely to be compatible with them.
  2. The company was founded in 2000 by Dr. Neil Clark Warren, a clinical psychologist and relationship expert. Dr. Warren spent years studying what makes relationships successful and used his research to develop eHarmony's matching system.
  3. eHarmony is available in more than 200 countries and has over 10 million active users. The site is popular with people of all ages, but it is particularly popular among those over 30 who are looking for serious relationships.
  4. To use eHarmony, you'll need to create a profile and complete a lengthy questionnaire. The questionnaire asks about your personality traits, values, interests, and preferences in a partner. It can take up to an hour to complete, but the more information you provide, the better eHarmony's matching system can work for you.
  5. eHarmony offers both free and paid membership options. With a free account, you can create a profile, view matches, and send "smiles" to show interest in other users. However, you'll need to upgrade to a paid membership to send messages and access other features like seeing who has viewed your profile. Prices for a paid membership vary depending on the length of the subscription, but they typically range from $35 to $65 per month. 

Overall eHarmony Rating

eHarmony generally receives positive ratings and reviews for its unique compatibility matching system and success in facilitating long-term relationships. According to Consumer Affairs, eHarmony has an overall rating of 3.8 out of 5 stars based on over 1,500 customer reviews. On Trustpilot, eHarmony has a rating of 4.1 out of 5 stars based on over 3,500 customer reviews. However, there are also negative reviews that mention issues with customer service, fake profiles, and difficulty canceling subscriptions.

Overall, eHarmony is a reputable dating site that has helped many people find successful long-term relationships. However, as with any dating site, it's important to take precautions and be aware of potential risks when using the platform.

Who eHarmony Is Good For

eHarmony is a good dating site for individuals who are looking for serious, long-term relationships. The site's compatibility matching system is designed to help users find compatible partners based on shared values, interests, and personality traits. eHarmony is particularly popular among individuals over 30 who are looking to settle down and start a family.

  • - eHarmony may not be the best option for those looking for casual dating or hookups. The site's focus on long-term relationships and the time-consuming questionnaire may deter those who are not committed to finding a serious partner.
  • - Additionally, eHarmony's paid membership options can be expensive, so it may not be the best choice for those on a tight budget. However, for those who are willing to invest in their search for love, eHarmony can be an effective way to find a compatible partner for a lasting relationship.

Who eHarmony Might Not Be Best For

eHarmony might not be the best option for everyone, depending on their dating goals and preferences. Here are some situations in which eHarmony might not be the best fit:

  • - Casual dating: If you're not looking for a serious relationship and just want to casually date or hook up, eHarmony's focus on long-term compatibility might not be what you're looking for.
  • - People seeking same-sex partners: eHarmony's compatibility matching system is designed to match opposite-sex couples based on traditional gender roles and traits, so it may not be the best choice for those seeking same-sex partners.
  • - Those who prefer a more hands-on approach: eHarmony's matching system does the work of finding potential matches for you, which may not appeal to those who prefer to search for and communicate with potential partners on their own.
  • - Those looking for a large pool of potential matches: While eHarmony has millions of users, its matching system means that you may be presented with a smaller pool of potential matches compared to other dating sites that rely on browsing profiles or swiping.
  • - People who don't want to spend a lot of time on the sign-up process: eHarmony's questionnaire is quite lengthy, so if you don't have the time or inclination to spend an hour or more answering detailed questions about yourself, it might not be the best option for you.

Pros and Cons of the eharmony Review

Pros

  • - Unique Compatibility Matching System: eHarmony's compatibility matching system is unique and sets it apart from other dating sites. It uses a detailed questionnaire to match users based on personality traits, values, and interests, which can increase the chances of finding a compatible partner.
  • - Large User Base: eHarmony has over 10 million active users, which means there is a good chance of finding a match.
  • - Serious Relationships: eHarmony is geared towards people looking for serious, long-term relationships, which can save time for users who are not interested in casual dating.
  • - Safe and Secure: eHarmony has a strong commitment to privacy and security. It uses advanced encryption and verification tools to protect users' personal information.

Cons

  • - Lengthy Questionnaire: The questionnaire that eHarmony requires users to complete can take up to an hour, which can be time-consuming for some users.
  • - Expensive: eHarmony's paid membership options are relatively expensive compared to other dating sites.
  • - Limited Communication: Free users on eHarmony have limited communication options, which means that they cannot message other users until they upgrade to a paid membership.
  • - Limited Search Options: eHarmony's compatibility matching system means that users cannot search for potential matches on their own, which can be limiting for some users.
  • - No LGBTQ+ Options: eHarmony is geared towards heterosexual relationships and does not offer options for LGBTQ+ users.

What is eHarmony?

eHarmony is an online dating platform that uses a unique compatibility matching system to help people find long-term relationships. It was founded in 2000 by Dr. Neil Clark Warren, a clinical psychologist and relationship expert. The site asks users to complete a lengthy questionnaire that gathers information about their personality traits, values, interests, and preferences in a partner. eHarmony's matching system then uses this information to connect users with others who are likely to be compatible with them. The platform is available in more than 200 countries and has over 10 million active users.

Does eHarmony Actually Work?

Whether or not eHarmony works for you will depend on your individual experience and what you're looking for in a relationship. However, many people have found success using eHarmony to find meaningful, long-term relationships.

eHarmony has a high success rate compared to other dating sites. According to a 2018 survey of eHarmony users, 71% of users said they found a serious relationship on the site, and 38% said they found their spouse or partner through eHarmony.

The site's matching system is designed to connect users with others who are likely to be compatible with them based on their personality traits and values. This can be a helpful way to find someone who shares your interests and goals for a relationship.

However, it's important to keep in mind that finding a compatible partner takes time and effort, and eHarmony is not a guarantee of finding a perfect match. It's important to approach online dating with a positive attitude and realistic expectations, and to be open to meeting new people and trying new things.

How Does eHarmony Work?

eharmony was the very first dating site to use algorithms for selecting people based on the principle of mutual compatibility. Later, this idea was picked up by other dating sites, but it was eharmoni who was the first.

What is the essence of this algorithm? To get started, you need to provide Eharmony with a lot of information about yourself. This is necessary so that the algorithm can select from the database of user profiles the most suitable for you.

If you are not patient and want to start dating right away, then eharmony is not for you, this is a serious dating site aimed at achieving the success of its users, so the registration process is lengthy and may seem tedious. Those with Facebook accounts can speed up the registration process, but it still takes time and patience from you.

Once your basic profile is completed, you will be tested for harmony compatibility. It's important that you take this seriously as it will be the primary way the site matches you with others. If you take your time with this, it may take you up to half an hour or so.

eharmony uses a compatibility test to give you a "compatibility score" when you view other users' profiles on the site. Scores above 60 are considered acceptable, while those above 100 are considered ideal (especially above 110). This is a very important indicator that gives you a tool for sorting user profiles by compatibility with you.

 How Does eHarmony Work

eHarmony Features Overview

eHarmony offers several features to help users find compatible matches and communicate with them. Here's an overview of some of the key features:

Compatibility Matching System

eHarmony's patented matching system is designed to match users based on their personality traits, values, and interests. The system uses a detailed questionnaire to determine each user's compatibility with other members of the site.

Profile creation

To use eHarmony, you'll need to create a profile that includes information about yourself, your interests, and what you're looking for in a partner. The more detailed your profile, the more accurate your matches are likely to be.

Communication

eHarmony offers several ways to communicate with other users, including sending messages, sending "smiles" to show interest, and using the site's guided communication process to get to know someone before exchanging personal contact information.

Mobile app

eHarmony has a mobile app that allows users to access the site on their smartphones and tablets. The app includes all the same features as the desktop version of the site.

Safety features

eHarmony takes safety and privacy seriously and offers several features to protect users. These include a secure messaging system, the ability to block and report users who violate the site's terms of service, and the option to hide your profile from certain users.

Premium features

eHarmony offers a variety of premium features for paid members, including the ability to see who has viewed your profile, access to more detailed profiles of other users, and the ability to communicate with matches without waiting for them to initiate contact.

Overall, eHarmony is designed to help users find long-term, compatible relationships by using a scientific approach to matchmaking and providing a variety of tools and features to facilitate communication and connection.

The quality of singles in eHarmony

eHarmony's matching system is designed to connect people who are likely to be compatible based on personality traits, values, and interests. This means that the quality of singles on eHarmony is generally considered to be high, as the site attracts people who are looking for serious, long-term relationships.

Many eHarmony users are professionals or individuals with advanced education who are seeking a partner with similar goals and values. However, like any dating site, there is no guarantee that every person you meet on eHarmony will be a perfect match or that every user will be of high quality.

It's important to keep in mind that the quality of singles on eHarmony (or any dating site) can vary depending on factors like location, age range, and personal preferences. To increase your chances of finding a compatible partner, it's important to be honest and upfront in your own profile and take the time to carefully review your matches before engaging in conversation.

Getting Started On eHarmony

If you're interested in using eHarmony to find a long-term relationship, here are the steps you can take to get started:

Create a profile

To start using eHarmony, you'll need to create a profile on the site. You'll be asked to provide information about yourself, including your age, location, and relationship goals. You'll also need to upload a photo of yourself.

Complete the questionnaire

eHarmony's matching system is based on a detailed questionnaire that asks about your personality traits, values, and interests. The questionnaire can take up to an hour to complete, but it's an essential part of the process. Be honest and thorough in your answers, as this will help eHarmony match you with compatible partners.

Review your matches

Once you've completed the questionnaire, eHarmony will start sending you matches based on your compatibility score. Take the time to review each match and read their profile carefully before deciding whether to contact them.

Send a message

If you're interested in someone, you can send them a message through eHarmony's messaging system. Keep your message friendly and personalized, and try to ask a question or make a connection based on their profile.

Upgrade to a paid membership

While you can create a profile and view matches for free on eHarmony, you'll need to upgrade to a paid membership to send messages and access other features. Consider the length of the subscription and the cost when choosing the right membership option for you.

Remember, finding a long-term relationship takes time and patience. Be open-minded and honest in your interactions, and take the time to get to know potential partners before committing to a relationship. Good luck!

How to Sign Up at eHarmony

Here are the steps to sign up at eHarmony:

  1. Go to the eHarmony website (www.eharmony.com) and click on the "Start for Free" button.
  2. On the next page, select your gender and the gender of the person you're looking to meet. Then, enter your email address and create a password.
  3. Click on "Let's Go" to start the sign-up process.
  4. You'll then be asked to complete a detailed questionnaire that covers topics such as your personality traits, interests, and preferences in a partner. This can take up to an hour to complete, so make sure you have enough time and are in a comfortable and relaxed setting.
  5. Once you've completed the questionnaire, you'll be asked to upload a profile picture. This is optional, but adding a photo can increase your chances of getting matches.
  6. Review your information and make any necessary changes before submitting your profile.
  7. After submitting your profile, you'll be taken to a page with your matches. You can view their profiles and send "smiles" to show interest in them.
  8. If you want to send messages or access other features like seeing who has viewed your profile, you'll need to upgrade to a paid membership.

 That's it! You're now signed up and ready to start using eHarmony to find your perfect match.

Streaming on eHarmony

eHarmony is primarily a dating website, so it does not offer any streaming services. The site's focus is on helping users find compatible partners for long-term relationships, not on providing entertainment or streaming content. However, eHarmony does offer a mobile app that allows users to access the site's features on the go. The app is available for both iOS and Android devices and can be downloaded for free from the App Store or Google Play. With the app, users can create a profile, complete the compatibility questionnaire, view matches, and send and receive messages from other users.

eHarmony Interface and Profiles

Interface

eHarmony's interface is user-friendly and easy to navigate. The site has a clean and modern design, and its main features are prominently displayed on the homepage. Users can access their matches, messages, and profile information from the top navigation bar. The site is also mobile-friendly, and users can access eHarmony on their smartphones or tablets.

Profiles

eHarmony's profile system is designed to provide a comprehensive overview of each user. Profiles include basic information like age, location, and occupation, as well as more in-depth details about personality, interests, and values. Users can also add photos to their profiles, and eHarmony offers photo verification to ensure that users are who they claim to be.

Compatibility Matching

eHarmony's compatibility matching system is based on the detailed questionnaire that users complete when they sign up. The questionnaire is designed to assess personality traits, values, and interests, and eHarmony's algorithm uses this information to match users with others who are likely to be compatible with them. Users can view their matches and communicate with them through eHarmony's messaging system.

Communication

eHarmony's messaging system is designed to facilitate meaningful conversations between users. Instead of simply sending generic messages, users are encouraged to answer specific questions about their matches to help spark a deeper connection. The site also offers guided communication, which provides pre-written questions and prompts to help users break the ice and get to know each other better.

Safety and Security

eHarmony takes user safety and security seriously. The site uses advanced encryption to protect user data and offers a variety of safety features, including the ability to block or report suspicious users. Users can also choose to hide their profiles from certain groups of users, such as those outside of their age range or geographic location.

eHarmony Search Features

eHarmony has a variety of search features that can help users find potential matches. Here are some of the main search features:

Matches

eHarmony uses its compatibility matching system to suggest matches to users based on their questionnaire responses. The Matches section shows users a list of potential matches, along with a compatibility score and basic information about each person.

Search filters

eHarmony also allows users to search for matches using specific criteria, such as age range, location, and religion. Users can access the search filters by clicking on the Search tab and adjusting the options to their preferences.

 

Favorites

Users can save profiles of people they're interested in by clicking the heart icon. These profiles will be stored in the Favorites section for easy access.

Activity

The Activity section shows users a list of their recent activity on the site, such as messages received, matches made, and profile views.

Who's Viewed Me

This feature allows users to see who has viewed their profile recently. This can be useful for identifying potential matches who have shown an interest in your profile.

Overall, eHarmony's search features are designed to help users find matches based on their compatibility and preferences, as well as to facilitate communication and interaction between users.

eHarmony Social Features

eHarmony is primarily focused on helping users find compatible partners for long-term relationships, so its social features are designed with that goal in mind. Here are some of the social features you can expect to find on eHarmony:

Icebreakers

eHarmony offers a feature called "Icebreakers" to help users initiate conversations with potential matches. Icebreakers are pre-written messages that you can send to a match to start a conversation. This can be especially helpful if you're not sure what to say or if you're feeling shy.

SecureCall

eHarmony offers a feature called SecureCall, which allows users to talk on the phone without revealing their phone number. This can be a great way to get to know someone better before meeting in person.

Video Date

eHarmony also offers a video dating feature that allows users to have virtual dates through the site. This can be a convenient way to connect with someone without having to leave your home.

Activity Feed

eHarmony has an activity feed that shows you updates on your matches' activity on the site. This can help you keep track of who is active and who might be a good candidate for a conversation.

Sharing Questions

eHarmony allows you to share questions with your matches to get to know each other better. This can be a fun and interactive way to learn more about someone's personality and interests.

Overall, eHarmony's social features are designed to help users build meaningful connections with potential partners. While the site may not have the same type of social features as more casual dating apps, its focus on long-term relationships can lead to more meaningful and fulfilling connections.

What is it like to use eharmony for free?

eharmony has a nice free trial. On weekends, you have the opportunity to access most of the site's functions for free. This is very convenient if you want to check the site without purchasing paid services.

Yes, it's great to have such an opportunity on weekends, but there are no free services on weekdays and you have to pay. Moreover, if you have not subscribed, you will not be able to view photos, which is not liked by many users.

How much does eharmony cost?

eHarmony offers both free and paid membership options. With a free account, you can create a profile, view matches, and send "smiles" to show interest in other users. However, you'll need to upgrade to a paid membership to send messages and access other features like seeing who has viewed your profile.

The prices for a paid membership on eHarmony vary depending on the length of the subscription. Here are the current prices in USD for eHarmony's basic plans: 

6-month plan: $59.90 per month

12-month plan: $35.90 per month

In addition to these basic plans, eHarmony also offers premium plans that include additional features like the ability to see photos of your matches and access to a personal dating coach. The prices for these premium plans are higher, but they also include longer subscription periods. Here are the current prices in USD for eHarmony's premium plans: 

6-month premium plan: $69.90 per month

12-month premium plan: $49.90 per month

24-month premium plan: $29.90 per month

 It's worth noting that eHarmony occasionally offers discounts on its subscription plans, so it's a good idea to keep an eye out for these promotions if you're interested in joining the site.

eHarmony Premium Extras

eHarmony offers several premium extras that users can purchase in addition to their standard membership. Some of these extras include:

 

SecureCall

This feature allows users to talk on the phone without revealing their phone number. Users can initiate a call with someone they're interested in through the eHarmony website or app, and their phone number will remain private.

Video Date

With this feature, users can have a virtual date with someone they've matched with on eHarmony. Video Date is a secure video chat platform that allows users to get to know each other better before meeting in person.

RelyID

This feature allows users to verify their identity using public records. Users can choose to have their identity verified by eHarmony, which can give other users more confidence that they are who they say they are.

Premium Personality Profile

This is an in-depth personality assessment that provides users with more detailed insights into their personality traits, strengths, and weaknesses. Users can use this information to better understand themselves and what they're looking for in a partner.

Profile Advisor

This feature provides users with personalized feedback on their eHarmony profile. A Profile Advisor will review the user's profile and offer suggestions on how to make it more attractive and engaging to potential matches.

Should You Upgrade eHarmony?

Whether or not to upgrade your eHarmony account depends on your personal preferences and goals for using the site. Here are some factors to consider:

Communication

With a free account, you can send "smiles" to show interest in other users, but you cannot send messages until you upgrade. If you want to communicate more freely with potential matches, upgrading to a paid account may be worth it.

Features

eHarmony offers additional features for paid accounts, such as the ability to see who has viewed your profile and access to the "What If" feature, which shows you potential matches outside of your usual criteria. If you're interested in these features, upgrading may be beneficial.

Budget

Upgrading to a paid eHarmony account can be expensive, with prices ranging from $35 to $65 per month depending on the length of the subscription. Consider whether the cost is within your budget and whether the benefits of a paid account outweigh the cost for you.

Seriousness

eHarmony is known for attracting users who are looking for serious, long-term relationships. If you are serious about finding a partner and are willing to invest in the process, upgrading to a paid account may increase your chances of finding a compatible match.

Ultimately, the decision to upgrade your eHarmony account depends on your personal preferences and goals. If you are unsure, you can always start with a free account and upgrade later if you feel it would be beneficial.

eHarmony Complaints

As with any dating website or service, eHarmony has received some complaints from its users. Here are a few common complaints that have been reported:

Limited Matches

Some users have reported receiving a limited number of matches that did not meet their preferences or expectations. While eHarmony uses a sophisticated matching system, some users have felt that it did not provide enough options for them.

Expensive Membership

eHarmony's paid membership can be expensive, and some users have reported feeling like they did not get their money's worth. Additionally, some users have complained that eHarmony automatically renews their membership without their consent, leading to unexpected charges.

Lengthy Questionnaire

While eHarmony's detailed questionnaire is essential to its matching system, some users have found it to be too lengthy and time-consuming to complete.

Limited Communication

eHarmony restricts communication between users until they have been matched, which some users have found frustrating. Additionally, some users have reported that eHarmony's messaging system is not always reliable, making it difficult to connect with matches.

 It's important to note that these complaints are not unique to eHarmony and are common among many dating websites. However, if you are considering using eHarmony, it's important to keep these potential issues in mind and to research the site thoroughly to determine if it is the right fit for you.

eHarmony Customer Support Options

eHarmony offers several customer support options to assist users with their questions or concerns. Here are some of the ways you can reach out to eHarmony customer support:

  1. Help Center: eHarmony has a comprehensive help center with frequently asked questions, troubleshooting tips, and helpful articles on topics related to the site. You can access the help center by clicking the "Help" link at the bottom of the eHarmony homepage.
  2. Email: You can contact eHarmony customer support via email by using the contact form on their website. This option is best for non-urgent inquiries or issues.
  3. Phone: eHarmony also offers phone support for urgent inquiries or technical issues. To reach eHarmony customer support by phone, you can call 1-844-544-3181 from 5:00 am to 9:00 pm Pacific Time, seven days a week.
  4. Chat: eHarmony also has a live chat feature that allows you to connect with a customer service representative in real-time. This option is available during regular business hours and can be accessed by clicking the "Live Chat" link on the eHarmony website.

 Overall, eHarmony provides several options for users to reach out to their customer support team and get the help they need.

eHarmony FAQ

Here are some frequently asked questions about eHarmony:

How does eHarmony's matching system work?

eHarmony uses a compatibility matching system that is based on a detailed questionnaire that you'll need to complete when you sign up. The questionnaire asks about your personality traits, values, interests, and preferences in a partner. eHarmony's algorithm then uses this information to match you with other users who are likely to be compatible with you.

Is eHarmony free to use?

You can create a free account on eHarmony, but you'll need to upgrade to a paid membership to access certain features, such as sending messages and viewing photos. Prices for a paid membership vary depending on the length of the subscription, but they typically range from $35 to $65 per month.

Can I use eHarmony on my phone?

Yes, eHarmony has a mobile app that you can download for free on the App Store or Google Play. The app has most of the same features as the desktop version, so you can search for matches, send messages, and update your profile on the go.

How do I cancel my eHarmony subscription?

To cancel your eHarmony subscription, log in to your account and go to your Account Settings. From there, click on Billing and then Cancel Subscription. Follow the prompts to cancel your subscription. Note that you'll need to cancel at least 24 hours before your subscription is set to renew to avoid being charged for the next billing cycle.

Is eHarmony safe to use?

eHarmony takes safety and security seriously and has measures in place to protect users' personal information. The site also has a Trust & Safety team that works to prevent fraudulent activity and to ensure that users are abiding by the site's terms and conditions. However, it's important to use caution when using any online dating platform and to take steps to protect your own privacy, such as not sharing personal information too quickly and meeting in a public place for the first few dates.

Final – eHarmony Sites Are Best for You?

Many users agree that when it comes to finding love online, dating sites best serve those who are seeking a romantic partner. Let's summarize our review. What can I say, if you live in the USA and are looking for a serious relationship, then eHarmony dating site is good idea for you! Do not hesitate, you will definitely achieve the desired result, though you will have to pay for it, but how can the price for a paid membership compare with the found soulmate? But answer for this question can find only you!

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